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After-sales service + customer support

YOUR satisfaction is OUR ultimate goal.

Our customer service commences as soon as you place your order.

Regardless of whether you may require support in procuring and exchanging replacement parts our service team will be pleased to advise and assist you in reducing downtimes to a minimum. In case of breakdown or failure we provide immediate and prompt, worldwide service and support to you, upon your request.

Everything from one single source right from the start – that's what we stand for.

A competent, international team of experienced service technicians will be pleased to assist you at all times.

The availability of telephone service and consultation as well as the performance of recommended maintenance measures on site are just as much an integral part of our service offer as the prompt procurement and installation of spare parts, including parts manufactured inhouse.

Original spare parts – worldwide, at any time

We will safeguard your spare parts supply: prompt availability, reliable installation.

Our inhouse production allows us to respond immediately to any of your spare parts inquiries and requests in urgent cases, thus keeping your downtimes at the lowest possible level. And, of course, we manufacture and provide premium-quality spare parts.

With our competent partners, we also ensure the reliable and prompt supply of original spare parts.

Our service team will be pleased to assist you in identifying the individual spare part you require.

after sales service + customer support